Warranty Policy

If you need warranty service during use, please contact us!
Phone: +1 855 957 5321 (Products Questions Only)
Whatsapp: +86 15338193665
Email: support@phomemo.com

 

Applicable products

Label Printer


Warranty time

12 month (Effective from the day the order is paid)

 

Without warranty service:

  1. Items that will depreciate in value once used(labels).
  2. Items that cannot be returned intact i.e. in its original condition with all accompanying accessories and trademarks.
  3. Items not purchased from Phomemo.
  4. Items that have quality issues as a result of unauthorized repairs, misuse, negligence, water damage, modifications, or improper installation, or items with the label, device serial number, or security label torn or altered.
  5. Items with information inconsistent with that on the warranty certificate.